Preserve
Keep the original customer line unchanged. Every assessment starts with what was actually submitted.
TRACEVANCE RESOLVE
Product identity,
proven.
Resolve obsolete, incomplete and customer-specific part numbers with manufacturer evidence—not guesswork.
For technical distributors, quotation teams
and product specialists.
01
“old pressure sensor, PX 40,
0–10 bar, same as last order”
02
Reference PX-40Range 0–10 barRevision Not supplied
03
Manufacturer catalogue
[01]Revision B · p. 42
Reference found. Connection variant not established.
04
Needs information
Required: nameplate image showing the full reference and connection code.
Evidence retained. Uncertainty visible.
Fictional reference and source. An example of the record structure.
SOURCE-BACKED PRODUCT IDENTITY RESOLUTIONFrom uncertain reference to documented decision.
01 / THE PROBLEM
When one uncertain line
slows the entire workflow.
An obsolete number. A customer’s shorthand. Two documents that disagree. Each can trigger another search, another internal hand-off, and more uncertainty in a quotation or order.
An imperfect
customer reference.
Incomplete descriptions, legacy generations and ambiguous manufacturer references.
A defensible
identity decision.
Evidence for the conclusion—or an explicit account of what remains unknown.
02 / THE OUTPUT
A controlled outcome.
Not a confident guess.
Each submitted line is assessed against five defined outcomes. The status communicates what the evidence supports.
01
Documented identity
Source evidence establishes the product’s identity.
02
Manufacturer-declared successor
A manufacturer source explicitly names a successor. Compatibility is a separate question.
03
Candidate
A possible match is identified; the evidence does not yet establish identity.
04
Needs information
Specific missing information is needed to continue the assessment.
05
Unresolved
The available evidence is insufficient to reach a supported conclusion.
Unresolved is a legitimate result. Gaps stay visible; they are not silently filled.
03 / THE METHOD
Keep the line.
Build the evidence trail.
Normalize
Separate manufacturer names, references, revisions and descriptive attributes into a structured record.
Verify
Review manufacturer evidence, document versions and pages. Make conflicting information explicit.
Return
Deliver a controlled status, supporting sources and the precise evidence still missing.
04 / THE STANDARD
A result should
be inspectable.
The conclusion matters.
So does the path that led to it.
Source → evidence → conclusion
- 01
Start with the source.
Primary and manufacturer sources are preferred.
- 02
Make the reference precise.
Record relevant document versions and pages where applicable.
- 03
Keep conflicts in view.
Conflicting attributes and missing evidence remain explicit.
- 04
Separate evidence from assumption.
Unsupported assumptions are not converted into facts.
- 05
Retain the decision history.
Customer verification can be retained as part of the record.
05 / WORK WITH US
SCOPED. SOURCE-BACKED. REVIEWABLE.
Tracevance
Resolve Pilot
Test Resolve on the difficult references your team actually encounters.
Selected technical distributors can evaluate Resolve through a limited, clearly scoped pilot.
Discuss a pilotAvailable for a limited number of
Nordic pilot engagements.
- One defined product category
- A limited manufacturer set
- A bounded sample of difficult historical and live lines
- Source-backed resolution records
- A summary of resolution patterns, evidence gaps and automation potential
Tracevance is founded by Kristoffer Sørli, with a background in data science, applied AI, Python and B2B sales.